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You should feel pleased that you’ve made it this far! Just ten percent of people enjoy their work and find it stimulating, but most of us simply moan about it and nothing happens. Because you’ve done research it’s likely that you’re finding out about training, so even now you’re ahead of the game. Now you just need to research and follow-through.

For those thinking of re-training, it’s vital that you first make a list of what you want and don’t want from the position you would like to get. You need to know that a new career would suit you better before you spend time and effort changing the direction of your life. It’s good sense to regard the end goal first, to avoid disappointment:

* Would you like to work with others? If the answer’s yes, would you enjoy being part of a team or are you more comfortable dealing with strangers? Or would you rather work alone with a task?

* What do you need from the industry your job is in? (Things do change - look at the building trade, or banks for example.)

* When you’ve done all your re-training, are you hoping your new skills will give you the ability to serve you till you retire?

* Do you have niggles about the possibility of getting another job, and being in demand in the employment market right up to retirement?

Prioritise the IT sector, that will be time well spent - it’s one of the few growing market sectors in the UK and Europe. Salaries are also more generous than most.

It’s so important to understand this key point: It’s essential to obtain proper 24×7 round-the-clock support from professional instructors. We can tell you that you’ll strongly regret it if you don’t adhere to this. Avoid, like the plague, any organisations who use messaging services ‘out-of-hours’ - with your call-back scheduled for the next ‘working’ day. This is no use if you’re stuck and want support there and then.

The most successful trainers use multiple support centres active in different time-zones. An online system provides an interactive interface to link them all seamlessly, any time of the day or night, help is just seconds away, without any problems or delays. Don’t ever make the mistake of taking second best with the quality of your support. Most would-be IT professionals who fall by the wayside, are in that situation because of a lack of support.

Coming across job security in the current climate is problematic. Companies frequently drop us from the workforce at the drop of a hat - as and when it suits them. Whereas a fast growing sector, with huge staffing demands (as there is a growing shortfall of commercially certified workers), provides a market for lasting job security.

Taking a look at the IT sector, the most recent e-Skills investigation brought to light an over 26 percent shortage in trained professionals. Put directly, we can only fill just three out of every 4 jobs in IT. Fully taught and commercially certified new workers are thus at a resounding premium, and it looks like they will be for a long time. Quite simply, acquiring professional IT skills throughout the coming years is most likely the finest choice of careers you could make.

Your training program should always include the latest Microsoft (or any other key organisation’s) authorised exam preparation packages. Don’t fall foul of depending on unofficial exam preparation questions. Their phraseology is sometimes startlingly different - and sometimes this can be a real headache once in the actual exam. Ensure that you have some simulated exam questions in order to check your knowledge at all times. Practice or ‘mock’ exams will help to boost your attitude - so you’re much more at ease with the real thing.

Students who consider this area of study often have a very practical outlook on work, and don’t really enjoy classrooms, and poring through books and manuals. If you’re thinking this sounds like you, try the newer style of interactive study, where everything is presented via full motion video. Recent studies into the way we learn shows that much more of what we learn in remembered when we receive multi-sensorial input, and we get physically involved with the study process.

You can now study via interactive CD and DVD ROM’s. By watching and listening to instructors on video tutorials you’ll learn your subject via the expert demonstrations. Knowledge can then be tested by using practice-lab’s. Always insist on a training material demonstration from the school that you’re considering. You’ll want to see slide-shows, instructor-led videos and fully interactive skills-lab’s.

It’s usually bad advice to opt for on-line only training. Because of the variable quality and reliability of the ISP (internet service provider) market, ensure that you have access to CD or DVD ROM based materials.

Students often end up having issues because of one aspect of their training very rarely considered: The way the training is divided into chunks and couriered to your address. Many think it logical (when study may take one to three years to gain full certified status,) for a training company to release a single section at a time, as you achieve each exam pass. Although: With thought, many trainees understand that their training company’s ’standard’ path of training isn’t the easiest way for them. Sometimes, it’s more expedient to use an alternative order of study. Perhaps you don’t make it inside of the expected timescales?

To be straight, the very best answer is to have their ideal ‘order’ of training laid out, but get everything up-front. It’s then all yours should you not complete it inside of their required time-scales.

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Should you be aspiring to become Cisco accredited, and you’ve not yet worked with routers or network switches, it’s likely you’ll need CCNA certification. This teaches you skills for setting up and maintaining routers. The internet is made up of hundreds of thousands of routers, and large companies with several locations also need routers to connect their computer networks.

Routers are linked to networks, therefore it’s essential to have an understanding of how networks work, or you’ll struggle with the program and be unable to do the work. Seek out a program that includes basic networking skills (for example CompTIA) before you start the CCNA.

Start with a tailored route that will take you through a specific training path in advance of commencing your Cisco training.

Commencing with the understanding that it’s good to home-in on the market that sounds most inviting first, before we can even ponder which career development program ticks the right boxes, how do we know the right direction? Flicking through a list of odd-sounding and meaningless job titles is just a waste of time. Most of us have no concept what our own family members do for a living - so we’re in the dark as to the subtleties of any specific IT role. The key to answering this question properly flows from an in-depth talk over several different topics:

* What nature of person you think yourself to be - what tasks do you get enjoyment from, and don’t forget - what don’t you like doing.

* Why you’re looking at starting in IT - maybe you’d like to triumph over a particular goal such as working for yourself maybe.

* Where do you stand on salary vs job satisfaction?

* Considering the huge variation that the IT industry encompasses, it’s obvious you’ll need to be able to understand how they differ.

* You’ll also need to think hard about what kind of effort and commitment you’ll put into the accreditation program.

For the majority of us, getting to the bottom of all these ideas will require meeting with an experienced pro who can investigate each area with you. And not just the certifications - but the commercial requirements and expectations besides.

If your advisor doesn’t dig around with lots of question - the likelihood is they’re just trying to sell you something. If they’re pushing towards a particular product before learning about your history and experience, then you know it’s true. Of course, if in the past you’ve acquired any previous certification, then you can sometimes expect to commence studying further along than a trainee with no history to speak of. If you’re a new trainee beginning IT exams and training for the first time, you might like to ease in gradually, beginning with some basic user skills first. This is often offered with most accreditation programs.

One of the most important things to insist on has to be full 24×7 support through trained professional instructors and mentors. It’s an all too common story to find providers that will only offer a basic 9am till 6pm support period (maybe later on certain days) with very little availability over the weekend. You’ll be waiting ages for an answer with email based support, and phone support is usually just a call-centre who will just take down the issue and email it over to their technical team - who will then call back sometime over the next 24hrs, when it suits them. This is no good if you’re lost and confused and have a one hour time-slot in which to study.

Top training companies utilise several support facilities across multiple time-zones. They use an online interactive interface to provide a seamless experience, irrespective of the time you login, help is just a click away, with no hassle or contact issues. If you accept anything less than 24×7 support, you’ll very quickly realise that you’ve made a mistake. You may not need it throughout the night, but you’re bound to use weekends, late evenings or early mornings.

Huge changes are about to hit technology as we approach the second decade of the 21st century - and this means greater innovations all the time. Technology, computers and interaction through the web will dramatically shape the way we live our lives in the future; to a vast degree.

And don’t forget salaries also - the usual income in Great Britain for the usual IT worker is a lot higher than average salaries nationally. Chances are that you’ll earn a whole lot more than you could reasonably hope to get in other industries. With the IT marketplace growing at an unprecedented rate, it’s likely that the search for certified IT specialists will continue to boom for decades to come.

Every program under consideration should always lead to a fully recognised major accreditation at the end - not a useless ‘in-house’ plaque for your wall. The top IT companies such as Microsoft, CompTIA, Cisco or Adobe all have internationally recognised skills programmes. Major-league companies like these will make your CV stand-out.

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Everybody is busy these days, and generally should we decide to learn a new profession, getting educated at the same time as holding down a job is the only option open to us. Training tracks certified by Microsoft can fill that gap. You might like to find a training advisor, who can give you some ideas on whereabouts in industry would be best, and the kind of tasks that are a good match for someone with your personality. When you’ve settled on the career path you want, a suitable training program needs to be singled out that’s goes with your ability level and skill set. You should expect to be offered a bespoke package for you.

Many training companies offer a Job Placement Assistance program, to help you into your first commercial role. But don’t place too much emphasis on it - it isn’t unusual for training companies to overplay it. The fact of the matter is, the still growing need for IT personnel in the United Kingdom is why employers will be interested in you.

Help and assistance with preparing a CV and getting interviews should be offered (if not, see one of our sites for help). Make sure you update that dusty old CV immediately - not after you’ve qualified! Various junior support roles have been bagged by trainees who’re still on their course and have still to get qualified. This will at the very least get you on your way. Generally, a specialist independent regional recruitment consultant or service (who will get paid commission to place you) will perform better than any sector of a centralised training facility. It also stands to reason that they’ll be familiar with local industry and the area better.

A good number of men and women, so it seems, are prepared to study their hearts out (sometimes for years), and then just stop instead of looking for the right position. Sell yourself… Make an effort to get in front of employers. Don’t think a job’s just going to jump out in front of you.

Any program that you’re going to undertake should always lead to a properly recognised accreditation at the end - and not some unimportant ‘in-house’ printed certificate to hang in your hallway. All the major IT organisations like Microsoft, Cisco, CompTIA or Adobe have internationally approved proficiency programs. These heavyweights will make your CV stand-out.

Don’t forget: a training program or a certification is not what you’re looking for; the career that you want to end up in is. A lot of colleges seem to put too much weight in the qualification itself. You may train for one year and then end up doing the job for 20 years. Don’t make the error of finding what seems like a program of interest to you and then put 10-20 years into a job you don’t like!

Stay focused on what it is you’re trying to achieve, and build your study action-plan from that - don’t do it the other way round. Stay on target and begin studying for a job you’ll still be enjoying many years from now. Your likely to need help from someone that knows the commercial realities of the sector you’re considering, and who can offer ‘A day in the life of’ synopsis for that career-path. These things are incredibly important as you’ll need to fully understand if this change is right for you.

It’s essential to have accredited simulation materials and an exam preparation system as part of your course package. Due to the fact that many IT examination boards tend to be American, you’ll need to be used to the correct phraseology. It’s no use merely answering any old technical questions - it’s essential that you can cope with them in the proper exam format. Ensure that you ask for exam preparation tools so you’ll be able to verify your comprehension along the way. Simulated or practice exams add to your knowledge bank - so you won’t be quite so nervous at the actual exam.

Many training providers only give support to you inside of office hours (typically 9am-6pm) and sometimes a little earlier or later; It’s rare to find someone who offers late evening or full weekend cover. Many only provide email support (too slow), and phone support is often to a call-centre that will make some notes and then email an advisor - who’ll call back sometime over the next 1-3 days, at a suitable time to them. This is not a lot of use if you’re stuck and can’t continue and only have certain times available in which to do your studies.

If you look properly, you’ll find professional companies which give students online support 24×7 - including evenings, nights and weekends. Never ever take second best where support is concerned. Many trainees who fall by the wayside, are in that situation because of a lack of support.

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You should feel pleased that you’ve made it this far! A small number of workers claim contentment with their job, but most of us complain to each other and take no action. By looking for this it’s probable that you’re finding out about training, so you’ve already stood out from the crowd. Now you just need to research and follow-through.

It’s advisable to get some help before you start - talk to someone who’s familiar with your chosen field; an advisor who can discover your ideal job, and then show you the courses which will get you there:

* Are you hoping to be involved with others in the workplace? Would you prefer to work with a small team or with a lot of new people? Possibly operating on your own in isolation would be more your thing?

* The banks and building sector are facing difficulties these days, so which sector would suit you best?

* Should this be the only time you’ll need to re-qualify?

* Will this new qualification allow you to find new work easily, and stay employable until you wish to retire?

A predominant industry in this country to tick all of the above boxes is the IT sector. There is a requirement for greater numbers of knowledgeable workers in IT, - take a look at any jobsite and there’ll be a long list. Don’t misunderstand and think it’s all techie people gazing towards theirscreens all day - there are loads more jobs than that. The majority of employees in IT are ordinary people, and they have very interesting and well paid jobs.

Every program under consideration should always lead to a commercially valid accreditation as an end-goal - and not some unimportant ‘in-house’ diploma - fit only for filing away and forgetting. Unless your qualification is issued by a big-hitter like Microsoft, Adobe, CompTIA or Cisco, then it’s likely it will be commercially useless - because it won’t give an employer any directly-useable skills.

Many trainers provide a shelf full of reference manuals. Learning like this is dull and repetitive and isn’t the best way to go about achieving retention. Long-term memory is enhanced when all our senses are brought into the mix - educational experts have expounded on this for decades now.

Top of the range study programs now offer easy-to-use DVD or CD ROM’s. Instructor-led tutorials will mean you’ll find things easier to remember by way of the expert demonstrations. You can then test yourself by utilising the practice lab’s and modules. Always insist on a look at some courseware examples from your training provider. You should ask for demo’s from instructors, slideshows and interactive labs where you get to practice.

You’ll find that many companies will only provide training that is purely available online; while you can get away with this much of the time, imagine the problems if your access to the internet is broken or you get intermittent problems and speed issues. It’s preferable to have physical CD or DVD discs that will not have these problems.

A useful feature offered by some training providers is a Job Placement Assistance program. It’s intention is to steer you into your first IT role. Don’t get caught up in this feature - it isn’t unusual for their marketing department to overstate it’s need. At the end of the day, the still growing need for IT personnel in Britain is what will enable you to get a job.

Bring your CV up to date as soon as possible however (advice can be sought on this via your provider). Don’t put it off till you’ve finished your exams. Various junior support jobs have been offered to trainees who’re still on their course and have yet to take their exams. This will at the very least get you on your way. In many cases, a specialist locally based employment agency - who make their money when they’ve found you a job - should get better results than any recruitment division from a training organisation. Also of course they should be familiar with the local industry and employment needs.

Essentially, as long as you focus the same level of energy into securing your first job as into studying, you won’t have any problems. Some men and women strangely conscientiously work through their training course and do nothing more once they’ve got certified and appear to be under the impression that jobs will come to them.

At times people don’t comprehend what IT means. It’s stimulating, innovative, and means you’re doing your bit in the gigantic wave of technology affecting everyones lives in the 21st century. We are really only just starting to understand how this will truly impact our way of life. The way we communicate and interact with everyone around us will be inordinately affected by technology and the web.

Wages in the IT sector aren’t to be ignored either - the average salary in the United Kingdom for the usual person working in IT is significantly higher than in the rest of the economy. It’s a good bet you’ll bring in a whole lot more than you could reasonably hope to get in other industries. Experts agree that there’s a substantial national demand for qualified IT professionals. In addition, with the constant growth in the marketplace, it appears this will be the case for years to come.

A lot of training companies will only offer support available from 9-6 (office hours) and sometimes later on specific days; most won’t answer after 8-9pm at the latest and frequently never at the weekends. Avoid, like the plague, any organisations who use call-centres ‘out-of-hours’ - with the call-back coming in during office hours. It’s not a lot of help when you’ve got study issues and need an answer now.

We recommend that you search for colleges that utilise many support facilities from around the world. Every one of them needs to be seamlessly combined to offer a simple interface together with 24×7 access, when you want it, with no fuss. Never ever take second best when it comes to your support. Most IT hopefuls who fall by the wayside, just need the right support system.