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The traditional approach to implementing an intranet is to purchase a software package, modify it for your needs, and install it on your system.

Over the past few years, another option has grown in popularity ” the implementation of a web-based solution.

As you consider the choice between installed software and a web-based intranet, here are some considerations:

1. Everyone must use an intranet.

To get everyone using an intranet, it must be easy to implement. It also needs to be simple to use. It should be cost-effective to maintain and give each user the power to write, retrieve, and use information in a way that lets them accomplish their job. In other words, the intranet must have value for everyone.

Web-based intranets are designed around this concept. The interface and navigation are consistent with their use of the web ” an environment in which they feel in control, using familiar tools. If you know how to use a Web browser, you know how to use an intranet service.

In stark contrast, think of all the business software that has failed over the years: Word Star, Word Perfect, DBase, RBase, Lotus 123. These software programs failed when Microsoft introduced a standardized suite of office products that used similar menus, tasks, and options, and even the ability to interact between these various applications.

Unlike web-based intranets, out-of-the-box software solutions force users into a limited environment that requires in-depth training with little standardization between software developers.

2. Software based solutions have larger costs.

Locally installed software requires a lot of internal network support. The lost productivity due to down time and having to call in the IT guys is extremely expensive.

System integration, implementation, maintenance, technology upgrades, training and user support are all on-going tasks that represent a significant, recurring investment. The cost can be substantial, far exceeding your initial license cost.

3. Web-based intranets cost less.

Unlike software, web-based intranets offer a fixed monthly fee, usually from $6 to $12 per user. This includes all training, upgrades, and user support issues. Your IT staff will have very little involvement, if any, with your web-based intranet.

It is for these reasons that companies needing broad-based participation in a changing environment are choosing web-based intranets over traditional software solutions.

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